Privacy Policy

PRIVACY POLICY

Last Updated: June 4, 2026

This Privacy Policy describes how Living In Love Psychotherapy PLLC ("we", "us", or "our") collects, uses, and shares your personal information when you visit or use https://livinginlovepsychotherapy.com (the "Service").

  1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you use our Service, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials and profile information
  • Communication preferences

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Analytics Data:
We use analytics services to collect information about how you interact with our Service, including pages visited, time spent, browser type, device information, and referring URLs. This helps us understand user behavior and improve our Service.

  1. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our Terms of Service
  1. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

  • Contract Performance: Processing necessary to provide our Service
  • Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
  • Consent: Marketing communications and non-essential cookies (you can withdraw consent at any time)
  • Legal Obligation: Compliance with applicable laws and regulations
  1. SHARING YOUR INFORMATION

We may share your personal information with third parties in the following circumstances:

Service Providers:
We work with third-party service providers who perform services on our behalf, including:

  • Hosting provider (IONOS)
  • Web Developer (Rainbow Forge)
  • Various other service providers as needed

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Legal Requirements:
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

  1. DATA RETENTION

We retain your personal information for 5 years or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymize it.

  1. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

GDPR Rights (European Economic Area):

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing or optional processing

CCPA Rights (California Residents):

  • Right to Know: Request disclosure of personal information collected, used, and shared
  • Right to Delete: Request deletion of personal information we have collected
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal data)
  • Right to Non-Discrimination: Equal service and pricing regardless of privacy choices

To exercise these rights, please contact us at angelyce.serrano@livinginlovepsychotherapy.com.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use the following types of cookies:

Essential Cookies: Necessary for the Service to function properly (e.g., authentication, security)
Analytics Cookies: Help us understand how visitors use our Service (Independent Analytics)
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

  1. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication requirements
  • Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

  1. INTERNATIONAL DATA TRANSFERS

If you are accessing our Service from outside United States, please note that your information may be transferred to, stored, and processed in United States where our servers are located. By using our Service, you consent to this transfer.

  1. CHILDREN'S PRIVACY

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

  1. THIRD-PARTY LINKS

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

  1. DO NOT TRACK SIGNALS

Some web browsers include a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals, as there is no industry-wide standard for handling them.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification (if you have provided your email address)
  • Displaying a prominent notice on our Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

  1. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: angelyce.serrano@livinginlovepsychotherapy.com
Website: https://livinginlovepsychotherapy.com

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

© 2026 Living In Love Psychotherapy PLLC. All rights reserved.